Welcome to Primal Kiwi! Thanks for joining our Affiliate program.
These following terms and conditions apply to individuals who are accessing or using the Program both as a merchant (“we” or “merchant”) and an affiliate (“you” or “affiliate”) who refers customers to use product or service from the merchant.
By participating in the Program, Affiliate agrees to use the Program in the manner specified in, and are bound by, these Terms and Conditions. If you do not agree to these Terms and Conditions in their entirety you are not authorized to register as an Affiliate or participate in the Program in any manner.
1. Approve or Reject of the Registration
We reserve the right to approve or reject ANY Affiliate Program Registration in our sole and absolute discretion. You will have no legal recourse against us for the rejection of your Affiliate Program Registration.
2. Affiliate Links and Coupon
Affiliate link is automatically generated, but you can also generate an affiliate link for a specific product or collection. If a person clicks on someone else’s referral link and then later they click on yours, yours is the one that counts.
Affiliate might or might not be assigned to one coupon code with details and usage clarified on Dashboard. If customer both click on the affiliate link and use coupon code, you will not receive a double commission. If you’re not assigned a branded coupon, then you’re not allowed to promote the coupon.
Affiliate may also advertise merchant website on online channels such as Facebook, Instagram,... or offline classified channel ads, magazines, and newspapers.
3. Commissions and payment
Refer any customer to make a purchase on our website, you will get a commission amount which is calculated based on Commission structure. Commission amount is dependent on order value and not including extra fee (tax, shipping cost,...).
For an Affiliate to receive a commission, you need to specify the payment details on Settings. Payment schedule will be notified on Affiliate Guide page.
Payments will only be sent for transactions that have been successfully completed. Use of the Affiliate Program is subject to a fair use policy which gives merchant the right to review each and every referral order. Status of commission if displayed in Commission tab, any paid commission will be listed on Payment tab. Transactions that result in charge backs or refunds will not be paid out.
The commission structure and rates payable and form of payment to the Affiliate may change from time to time at the sole and absolute discretion of the Merchant, on either existing or new customer accounts linked to the affiliate, with 30 days notice. You will have no legal recourse against Primal Kiwi.
4. Marketing tool
We may share promotion media such as banner, logo or specific collection promotion to you through Marketing tool tab. You can download the media or get the HTML embed code in order to share on affiliate channels.
Any content created by the Affiliate in connection with this agreemet shall be owned by Primal Kiwi. The Affiliate grants Primal Kiwi a perpetual, royalty free, transferable & sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media.
Unless otherwise agreed in writing, all content created by the Affiliate under this Agreement will become shared property and Primal Kiwi will have the right to use or repurpose content created during the agreement and after the partnership concludes.
5. Affiliate Responsibilities
The Affiliate agrees to actively promote Primal Kiwi's products through approved marketing methods, including but not limited to social media, blogs, and websites.
The Affiliate must disclose the affiliate relationship in compliance with all applicable laws & regulations.
The Affiliate agrees to adhere to Primal Kiwi's brand guidelines and key messaging in all marketing efforts.
The Affiliate will not promote any directly competing business while registered as a Primal Kiwi affiliate. If in any doubt as to whether a business could be deemed to be in competition, the affiliate will enquire with nigel@primalkiwi.nz .
6. Cookie
We use a cookie to track people who have clicked on your link, so they need to be using cookies for us to track them.
If a person doesn't allow cookies or clears their cookies then we can't track them so can't pay earnings on that person's activity.
Cookies day is said on the Affiliate registration form. The tracking day will start from the time a customer clicks on the affiliate’s link or use the coupon. Within the cookie time, every order made by this customer at merchant website will automatically result in commissions to the affiliate (There’s no need for the customer to click on the affiliate link then).
7. Term and Termination or Removal from Referral Program
This Agreement shall commence on the date of acceptance of affiliates application and continue until terminated by either party with 30 days written and/or electronic notice in form of email.
The Company reserves the right to terminate this Agreement immediately if the Affiliate breaches any terms of this Agreement or engages in conduct that the Company deems harmful to its reputation or business. You will have no legal recourse against Primal Kiwi.
If an Affiliate wishes to be removed from the affiliate program, they can do so by contacting: nigel@primalkiwi.nz.
8. Confidentiality
Both parties agree to keep confidential any and all proprietary information, trade secrets, or other confidential information disclosed during the term of this Agreement.
9. Limitation of Liability
Primal Kiwi shall nt be liable for any indirect, incidental or consequential damages arising out of or in connection with this agreement or the Affiliates participation in the affiliate program.
10. Independant Contractor
The Affiliate is an independant contractor, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties.
Go forward and refer!
We're very glad you've made it to the end of this important document.
We may update these terms and conditions from time to time, to meet for example, operational, legal, regulatory changes, or market conditions.
By continuing with our affiliate program after these changes are posted, you agree to the revised Terms and Conditions.
We wish you all the very best, and will do all practicable to support you in progressing a mutually beneficial relationship.
If you have any questions you can send email to nigel@primalkiwi.nz for support.